112 India

The 112 SOS Mobile App is an integral component of the Emergency Response Support System (ERSS), an initiative by the Government of India.

The application is currently operational across various states in India. For more information, you can visit https://112.gov.in/states.

The app has been rolled out in all 36 locations, covering all States and Union Territories including Andaman and Nicobar Islands, Andhra Pradesh, Chandigarh, Dadra and Nagar Haveli, Daman and Diu, Delhi, Goa, Gujarat, Himachal Pradesh, Jammu & Kashmir, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Mizoram, Nagaland, and Puducherry.

In times of emergency, individuals in distress can utilize the app to connect with local emergency services and volunteers. The app facilitates sending emergency alerts containing the user's information (such as name, age, and emergency contacts), location details, and automatically dials '112' to reach the State Emergency Control Room and designated emergency contacts.

• Offers a unified panic app nationwide to aid citizens during emergencies.
• Establishes a 24/7 responsive system engaging local volunteers in providing effective emergency services.
• Enables prompt dispatching of essential resources (police, health services, fire department, disaster management) to incident sites via the integrated system.
• Integrates seamlessly with existing emergency response infrastructure.
• Aims to enhance user experience by fostering transparency and efficiency, with features like citizen profile management and feedback mechanisms.
• Enhances incident monitoring capability and service delivery tracking, elevating emergency response standards to new heights.